The US Space Force (USSF) CSCO Enhanced Mobile Satellite Services (EMSS) PMO provides United States Government (USG) and other sponsored customers with satellite communication services through a dedicated, EMSS-controlled gateway. The EMSS gateway communicates with the commercial Iridium constellation, and traffic processed through the EMSS gateway may be routed through the Defense Information Systems Network (DISN), Public Switch Telephone Network (PSTN) or other third-party networks. EMSS provides cradle-to-grave services and support to our customers, which includes the offering of unlimited fixed-price airtime, sale and provisioning of EMSS devices, 24/7/365 dedicated help-desk support, enhanced Government capabilities such as encrypted communications, comprehensive operation and maintenance of the EMSS gateway and other services.
EMSS EPCC
Enhanced Mobile Satellite Services Equipment Provisioning and Customer Care.
Trace provides comprehensive order support for all items covered under this Indefinite Delivery/Indefinite Quantity (ID/IQ) contract. Customer requests for products under this ID/IQ will be placed through the web-based Defense Information Systems Agency (DISA) Storefront (DSF) portal.
Download Resources
Iridium Phones
Product Description
OEM
CLIN
9575A Satellite Phone Kit
Kit includes: 9575A handset, A/C Charger, Auto Charger, USB Adapter, International Plug Kit, USB to MiniUSB Cable, Lanyard, Headset, Antenna, Antenna Power USB Adapter, Battery, Holster, User Guide, CD, Quick Start Guide. 9575A handset includes secure software reflash and tamper seal installation.
Iridium
0003
9575A Extended Warranty
Additional 2 years for a total of 3 years.
N/A
0004
9575A Replacement Battery
Iridium
0005
9575A Out-of-Warranty Repair
Includes secure software reflash and tamper seal install.
N/A
0006
9575A Out-of-Warranty Repair
No Defect Found.
Includes secure software reflash and tamper seal install.
N/A
0007
9575 Iridium Extreme Phone Kit
Kit includes: 9575 Handset, 9575 Rechargeable Li-Ion Battery, Auto Accessory Adapter, 9575 External Antenna/USB/Charging Adapter, 9575 USB/Charging Adapter, Portable Auxiliary Antenna, AC Travel Charger with International Plugs, 9575 Leather Holster, Mini USB Cable, Headset, & 9575 User’s Guide, 9575 Quick Start Guide, and 9575 Data CD.
Iridium
0008
9575 Extended Warranty
N/A
0009
9575 Out-of-Warranty Repair
N/A
0010
9575 Out-of-Warranty Repair
No Defect Found.
N/A
0011
9575A EMSS Bearcat Docking Station
(Wall Mount, Privacy Handset, Fist Mic, User Manual), ASE-FA12 – 12m (40′) LMR400 cable, Passive Antenna and Mounting L-bracket, Hardcase with custom foam molding, BA5390 battery cable (custom), PS06 DC 12V plug cable, AC/DC Transformer and AC Cord
ASE
0039
Distributed Tactical Communications System (DTCS)
Product Description
OEM
CLIN
Distributed Tactical Communications System (DTCS)
– Radio Only (RO)
Device plus gooseneck antenna Includes OEM 1-year warranty.
L3Harris
0016
DTCS Field Tools CD
L3Harris
0017
DTCS Iridium/GPS High-Gain Helix Antenna 2.6″d,聽 4.5″h Magnetic Mount,聽 side TNC-F
L3Harris
0018
DTCS Radio Only (RO) Extended Warranty
Adds 6 months to the manufacturer’s original warranty of 12 months for a total of 18 months.聽 This extended warranty must be purchased at the time of a DTCS RO device purchase.聽 Limited to 1 extension per device.
L3Harris
0019
DTCS RO AC Power cable with LEMO connector with international outlet adapters intended for indoor use only
L3Harris
0020
DTCS RO data cable with DB9 serial connector and DB9 to USB adapter
L3Harris
0021
DTCS RO Radio Cigarette lighter Power Supply 20ft
L3Harris
0022
DTCS RO tactical radio TOC Kit
DTCS RO tactical radio TOC Kit, Speaker Box, H-250 Handset, Data Cable, Black Passive Mast Mount Antenna, RO AC Power Cable, 58ft LMR 400.
L3Harris
0023
DTCS RO-MAP PDA Kit
PDA Kit includes: Grey Archer 2 PDA with AC power cable, 32gb micro SD memory card, RO-MAP application software, PDA pouch, PDA to DTCS tactical radio interface cable, USB interface cable (PDA to PC), User Guide.
L3Harris
0024
DTCS-Radio Only (RO) Out-of-Warranty Repair
Flat Rate.
Customer must select this option for any out of warranty repair on a DTCS Tactical Radio.
L3Harris
0025
DTCS-Radio Only (RO) Out-of-Warranty Repair
No Defect Found by the Factory.
Customer cannot select this CLIN when requesting repairs to DTCS Tactical Radios. Default selection is Flat Rate.
L3Harris
0026
DTCS Core Vehicle Kit. Does not include DTCS Radio.
Kit includes:
(1) DTCS radio cigarette lighter power supply 20 ft;
(1) Right Angle TNC Plug-Jack
(1) Electrical Tape
(1) MRAP antenna bracket with mounting screws
(1) 12-inch VIC-3 interface cable
(1) Split Loom Tubing 40 ft
(1) Antenna Cable, 40 ft LMR-400 (1) DTCS vehicle mount finger grip holder with suction cup mount with flexible arm
(1) Antenna quick connect TNC-M to TNC-F
(1) Iridium/GPS High-Gain Helix Antenna mag mount, side TNC;
(1 bag) Zip-Tie, 14-inch.
L3Harris
0040
SHOUT Devices
Product Description
OEM
CLIN
SHOUT ts
Iridium Handheld Tracker with touch screen and removable antenna.聽 Pre-configued for use on the DoD Gateway.
NAL Research
0030
SHOUT ts Out of Warranty Repair
N/A
0031
SHOUT ts Out of Warranty Repair
No Defect Found.
N/A
0032
SHOUT TSS Short Burst Data (SBD) Device with Selective Availability Anti-spoofing Module (SAASM) Receiver
Supports both commercial GPS and SASSM.聽 Non-DoD users must contact the Air Force GPS Directorate for authorization to purchase prior to submitting an order. Includes DoD Gateway firmware pre-loaded.
NAL Research
0033
SHOUT TSS Short Burst Data (SBD) Device
Out-of-Warranty Repair
NAL Research
0034
SHOUT TSS Short Burst Data (SBD) Device
Out-of-Warranty Repair
No Defect Found.
NAL Research
0035
SHOUT tw
Iridium Handheld Tracker with touch screen and removable antenna. “tw” designates waterproof version of the device.聽 Pre-configued for use on the DoD Gateway.
NAL Research
0036
SHOUT tw Out of Warranty Repair
N/A
0037
SHOUT tw Out of Warranty Repair (no defect found)
N/A
0038
Batteries
Product Description
OEM
CLIN
9575 Replacement Battery
Iridium
0012
RCR123A Li-Ion Battery Charger
2 bay or 4 bay
L3Harris
0013
CR123A Non-rechargeable/Disposable batteries
Pack of 4
Tenergy
0014
RCR123A Rechargeable Batteries
Pack of 4
Tenergy
0015
Activation
Product Description
OEM
CLIN
SIM-less Short Burst Data (SBD) Device Activation
N/A
0041
Distributed Tactical Communications System (DTCS) Radio Activation
N/A
0042
Distributed Tactical Communications System (DTCS) Closed Net Subscription Service Creation
N/A
0043
Shipping
Product Description
OEM
CLIN
Priority Shipping (Equipment Orders)
Limit 50 units per shipment.
Shipped 24 hours after receipt of order.
N/A
0027
Priority Shipping (Equipment Orders)
Limit 50 units per shipment.
Shipped 5 days after receipt of order.
N/A
0028
Priority Shipping (Equipment Orders)
Limit 50 units per shipment.
Shipped 30 days after receipt of order.
N/A
0029
Download Resources
Iridium Phones
9575A Satellite Phone Kit
Kit includes: 9575A handset, A/C Charger, Auto Charger, USB Adapter, International Plug Kit, USB to MiniUSB Cable, Lanyard, Headset, Antenna, Antenna Power USB Adapter, Battery, Holster, User Guide, CD, Quick Start Guide. 9575A handset includes secure software reflash and tamper seal installation.
OEM
Iridium
CLIN
0003
9575A Extended Warranty
Additional 2 years for a total of 3 years.
OEM
N/A
CLIN
0004
9575A Replacement Battery
OEM
Iridium
CLIN
0005
9575A Out-of-Warranty Repair
Includes secure software reflash and tamper seal install.
OEM
N/A
CLIN
0006
9575A Out-of-Warranty Repair
No Defect Found.
Includes secure software reflash and tamper seal install.
OEM
N/A
CLIN
0007
9575 Iridium Extreme Phone Kit
Kit includes: 9575 Handset, 9575 Rechargeable Li-Ion Battery, Auto Accessory Adapter, 9575 External Antenna/USB/Charging Adapter, 9575 USB/Charging Adapter, Portable Auxiliary Antenna, AC Travel Charger with International Plugs, 9575 Leather Holster, Mini USB Cable, Headset, & 9575 User鈥檚 Guide, 9575 Quick Start Guide, and 9575 Data CD.
OEM
Iridium
CLIN
0008
9575 Extended Warranty
OEM
N/A
CLIN
0009
9575 Out-of-Warranty Repair
OEM
N/A
CLIN
0010
9575 Out-of-Warranty Repair
No Defect Found.
OEM
N/A
CLIN
0011
9575A EMSS Bearcat Docking Station
(Wall Mount, Privacy Handset, Fist Mic, User Manual), ASE-FA12 鈥� 12m (40鈥�) LMR400 cable, Passive Antenna and Mounting L-bracket, Hardcase with custom foam molding, BA5390 battery cable (custom), PS06 DC 12V plug cable, AC/DC Transformer and AC Cord.
OEM
ASE
CLIN
0039
Distributed Tactical Communications System (DTCS)
Distributed Tactical Communications System (DTCS) 鈥� Radio Only (RO)
Device plus gooseneck antenna Includes OEM 1-year warranty.
OEM
L3Harris
CLIN
0016
DTCS Field Tools CD
OEM
L3Harris
CLIN
0017
DTCS Iridium/GPS High-Gain Helix Antenna 2.6鈥砫, 4.5鈥砲 Magnetic Mount, side TNC-F
OEM
L3Harris
CLIN
0018
DTCS Radio Only (RO) Extended Warranty
Adds 6 months to the manufacturer鈥檚 original warranty of 12 months for a total of 18 months. This extended warranty must be purchased at the time of a DTCS RO device purchase. Limited to 1 extension per device.
OEM
L3Harris
CLIN
0019
DTCS RO AC Power cable with LEMO connector with international outlet adapters intended for indoor use only
OEM
L3Harris
CLIN
0020
DTCS RO data cable with DB9 serial connector and DB9 to USB adapter
OEM
L3Harris
CLIN
0021
DTCS RO Radio Cigarette lighter Power Supply 20ft
OEM
L3Harris
CLIN
0022
DTCS RO tactical radio TOC Kit
DTCS RO tactical radio TOC Kit, Speaker Box, H-250 Handset, Data Cable, Black Passive Mast Mount Antenna, RO AC Power Cable, 58ft LMR 400.
OEM
L3Harris
CLIN
0023
DTCS RO-MAP PDA Kit
PDA Kit includes: Grey Archer 2 PDA with AC power cable, 32gb micro SD memory card, RO-MAP application software, PDA pouch, PDA to DTCS tactical radio interface cable, USB interface cable (PDA to PC), User Guide.
OEM
L3Harris
CLIN
0024
DTCS-Radio Only (RO) Out-of-Warranty Repair
Flat Rate.
Customer must select this option for any out of warranty repair on a DTCS Tactical Radio.
OEM
L3Harris
CLIN
0025
DTCS-Radio Only (RO) Out-of-Warranty Repair
No Defect Found by the Factory.
Customer cannot select this CLIN when requesting repairs to DTCS Tactical Radios. Default selection is Flat Rate.
OEM
L3Harris
CLIN
0026
DTCS Core Vehicle Kit. Does not include DTCS Radio.
Kit includes:
(1) DTCS radio cigarette lighter power supply 20 ft;
(1) Right Angle TNC Plug-Jack
(1) Electrical Tape
(1) MRAP antenna bracket with mounting screws
(1) 12-inch VIC-3 interface cable
(1) Split Loom Tubing 40 ft
(1) Antenna Cable, 40 ft LMR-400 (1) DTCS vehicle mount finger grip holder with suction cup mount with flexible arm
(1) Antenna quick connect TNC-M to TNC-F
(1) Iridium/GPS High-Gain Helix Antenna mag mount, side TNC;
(1 bag) Zip-Tie, 14-inch.
OEM
L3Harris
CLIN
0040
SHOUT Devices
SHOUT ts
Iridium Handheld Tracker with touch screen and removable antenna. Pre-configued for use on the DoD Gateway.
OEM
NAL Research
CLIN
0030
SHOUT ts Out of Warranty Repair
OEM
N/A
CLIN
0031
SHOUT ts Out of Warranty Repair
No Defect Found.
OEM
Iridium
CLIN
0032
SHOUT TSS Short Burst Data (SBD) Device with Selective Availability Anti-spoofing Module (SAASM) Receiver
Supports both commercial GPS and SASSM. Non-DoD users must contact the Air Force GPS Directorate for authorization to purchase prior to submitting an order. Includes DoD Gateway firmware pre-loaded.
OEM
NAL Research
CLIN
0033
SHOUT TSS Short Burst Data (SBD) Device
Out-of-Warranty Repair
OEM
NAL Research
CLIN
0034
SHOUT TSS Short Burst Data (SBD) Device
Out-of-Warranty Repair
No Defect Found.
OEM
NAL Research
CLIN
0035
SHOUT tw
Iridium Handheld Tracker with touch screen and removable antenna. 鈥渢w鈥� designates waterproof version of the device. Pre-configued for use on the DoD Gateway.
OEM
NAL Research
CLIN
0036
SHOUT tw Out of Warranty Repair
OEM
N/A
CLIN
0037
SHOUT tw Out of Warranty Repair
No Defect Found.
OEM
N/A
CLIN
0038
Batteries
9575 Replacement Battery
OEM
Iridium
CLIN
0012
RCR123A Li-Ion Battery Charger
2 bay or 4 bay.
OEM
L3Harris
CLIN
0013
CR123A Non-rechargeable/Disposable batteries
Pack of 4
OEM
Tenergy
CLIN
0014
RCR123A Rechargeable Batteries
Pack of 4
OEM
Tenergy
CLIN
0015
Activation
SIM-less Short Burst Data (SBD) Device Activation
OEM
N/A
CLIN
0041
Distributed Tactical Communications System (DTCS) Radio Activation
OEM
N/A
CLIN
0042
Distributed Tactical Communications System (DTCS) Closed Net Subscription Service Creation
OEM
N/A
CLIN
0043
Shipping
Priority Shipping (Equipment Orders)
Limit 50 units per shipment.
Shipped 24 hours after receipt of order.
OEM
N/A
CLIN
0027
Priority Shipping (Equipment Orders)
Limit 50 units per shipment.
Shipped 5 days after receipt of order.
OEM
N/A
CLIN
0028
Priority Shipping (Equipment Orders)
Limit 50 units per shipment.
Shipped 30 days after receipt of order.
OEM
N/A
CLIN
0029
FAQs
Q: What is the longest cable length I can use?
For passive antennas, 20 meters is about as far as you can practically go (you can go farther, but the size of the cable, rigidity, and cost make it impractical). From 20 meters to 40 meters, consider an Active (powered) antenna solution. Beyond this, our Comcenter Outdoor (also used for our Citadel Solution) is the only option we know of currently. We see alot of these installed onto skyscrapers and some of the world鈥檚 largest ships!
Q: What is the difference between a docking station and a fixed station terminal?
They both provide the exact same result, a voice call over the Iridium Satellite Network鈥搊utbound and inbound. With a Docking Station, the Satellite phone can be removed. With a Fixed Station Terminal (FST) the 鈥減hone鈥� is inside鈥搕herefore 鈥渇ixed鈥�.
Q: What is the advantage of Iridium over other networks?
Iridium works everywhere on earth鈥揚oles included. Single rate plan, no roaming, and you don鈥檛 have to point the antenna to a satellite as the Iridium network has 66 satellites circling the earth.
Q: How to call an Iridium phone number
Example 1
Originating a call from a landline phone in the United States terminating to an Iridium satellite phone. It doesn鈥檛 matter where the satellite phone is located the dialing is the same.
From the landline phone, dial: 011 8816 XXX XXXXX
011, International Direct Dial (IDD) access code for United States/8816 XXX XXXXX, the MSISDN
Example 2
Originating a call from a landline phone outside of the United States terminating to an Iridium satellite phone. It does not matter where the ISU is located; the dialing pattern is the same.
From the landline phone, (i.e. France) dial: 00 8816 XXX XXXXX
00 International Direct Dial (IDD) access code for France/ 8816 XXX XXXXX, the MSISDN
Example 3
Originating a call from the Iridium satellite phone (does not matter where the satellite phone is located) to a landline phone located in the United States.
From the satellite phone, dial: 00 1 602-752-XXXX
00, for all outbound calls from the satellite phone/ 1, United States country code/ 602, area code/752-XXXX, actual phone number
Example 4
Originating a call from an Iridium satellite phone (does not matter where the satellite phone is located) to a landline phone located in another country.
From the satellite phone, dial: 00 CC XXXXXX
00 for all outbound calls from satellite phone, (country code)/XXXXXX, actual number
Example 5
Originating a call from an Iridium satellite phone (does not matter where the satellite phone is located) to another Iridium satellite phone.
From the satellite phone, dial: 00 8816 XXX XXXXX
Q: Where can I order equipment?
All equipment can be ordered through the .
FAQs
Q: What is the longest cable length I can use?
For passive antennas, 20 meters is about as far as you can practically go (you can go farther, but the size of the cable, rigidity, and cost make it impractical). From 20 meters to 40 meters, consider an Active (powered) antenna solution. Beyond this, our Comcenter Outdoor (also used for our Citadel Solution) is the only option we know of currently. We see alot of these installed onto skyscrapers and some of the world鈥檚 largest ships!
Q: What is the difference between a docking station and a fixed station terminal?
They both provide the exact same result, a voice call over the Iridium Satellite Network鈥搊utbound and inbound. With a Docking Station, the Satellite phone can be removed. With a Fixed Station Terminal (FST) the 鈥減hone鈥� is inside鈥搕herefore 鈥渇ixed鈥�.
Q: What is the advantage of Iridium over other networks?
Iridium works everywhere on earth鈥揚oles included. Single rate plan, no roaming, and you don鈥檛 have to point the antenna to a satellite as the Iridium network has 66 satellites circling the earth.
Q: How to call an Iridium phone number
Example 1
Originating a call from a landline phone in the United States terminating to an Iridium satellite phone. It doesn鈥檛 matter where the satellite phone is located the dialing is the same.
From the landline phone, dial: 011 8816 XXX XXXXX
011, International Direct Dial (IDD) access code for United States/8816 XXX XXXXX, the MSISDN
Example 2
Originating a call from a landline phone outside of the United States terminating to an Iridium satellite phone. It does not matter where the ISU is located; the dialing pattern is the same.
From the landline phone, (i.e. France) dial: 00 8816 XXX XXXXX
00 International Direct Dial (IDD) access code for France/ 8816 XXX XXXXX, the MSISDN
Example 3
Originating a call from the Iridium satellite phone (does not matter where the satellite phone is located) to a landline phone located in the United States.
From the satellite phone, dial: 00 1 602-752-XXXX
00, for all outbound calls from the satellite phone/ 1, United States country code/ 602, area code/752-XXXX, actual phone number
Example 4
Originating a call from an Iridium satellite phone (does not matter where the satellite phone is located) to a landline phone located in another country.
From the satellite phone, dial: 00 CC XXXXXX
00 for all outbound calls from satellite phone, (country code)/XXXXXX, actual number
Example 5
Originating a call from an Iridium satellite phone (does not matter where the satellite phone is located) to another Iridium satellite phone.
From the satellite phone, dial: 00 8816 XXX XXXXX
Q: Where can I order equipment?
All equipment can be ordered through the .
Customer Support
Operations Control Center (OCC)
Trace operates a 24x7x365 Service Desk in support of the EMSS and other programs.
You can email or call from anywhere in the world at any time to receive assistance from our team of experts.
OCC Help Desk:
(+1) 844-668-4554
HQ/Information:
(+1) 703-414-3500
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